Browser Cache Instructions

I’m using Google Chrome:

  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click More tools > Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
  6. Click Clear data.

I’m using Mozilla FireFox

  1. From the History menu, select Clear Recent History.
  2. If the menu bar is hidden, press Alt to make it visible.
  3. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  4. Next to “Details”, click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
  5. Click Clear Now.
  6. Exit/quit all browser windows and re-open the browser.

I’m using Microsoft Edge

  1. In the top right, click the Hub icon (looks like star with three horizontal lines).
  2. Click the History icon (looks like a clock), and then select Clear all history.
  3. Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
  4. After the “All Clear!” message appears, exit/quit all browser windows and re-open the browser.

I’m using Microsoft Internet Explorer

  1. Select Tools > Safety > Delete browsing history….
  2. If the menu bar is hidden, press Alt to make it visible.
  3. Deselect Preserve Favorites website data, and select:
    1. -Temporary Internet files or Temporary Internet files and website files
    2. -Cookies or Cookies and website data
    3. -History
  4. Click Delete. You will see a confirmation at the bottom of the window when the process is complete.
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